Call 1-888-929-1229 for service 24 hours a day, 7 days a week, 365 days a year.
Go to www.homeweb.ca or download the Homewood Health App in the Google Play Store (Android) or App Store (iOS) on your device.
To create a personalized account:
Counsellors are available 24 hours a day, 7 days a week in the event of an emergency. Please call 1-888-929-1229 and indicate that your situation is a crisis/emergency to receive immediate assistance.
Sentio is a Digital Cognitive Behavioural Therapy (CBT) Program. It was created as a viable option for those clients who prefer a self-led option at their own pace in the privacy of their own home. Sentio helps improve a client’s mental health and reduce symptoms of depression and anxiety with the proven methods of Cognitive Behavioural Therapy (CBT). Sentio contains over 20 treatment goals and a wealth of tools and resources to assist the client in taking control of their anxiety and/or depression symptoms.
JCP is designed to provide you the opportunity to resolve your problems in an understanding and private environment. Two judges will never have back-to-back in person appointments with the same counsellor, ensuring that there will be no accidental meetings. Identifying telephone messages are never left at work or home. All records relating to your participation in JCP are confidential. No information can or will be given out without your signed consent.
Homewood Health provides the JCP Executive Committee with periodic statistical reports with non-identifying information, such as the number of people who have used the services and a summary of the kinds of issues presented. These reports do not include names or any other identifying information and uphold our commitment to maintain the anonymity and confidentiality of anyone using the JCP.
No, not unless you want to tell them. Counsellors deal with you and only you. Identifying telephone messages are never left at work or home, all records of your participation in the JCP are confidential. No information can be given out without your signed consent.
Your provincial health plan or medical benefit plan may cover these costs. It is the individual’s responsibility to find out which services outside of the JCP are covered by benefits.
Homewood Health offers support in multiple languages, with a strong focus on bilingual support (English and French) across Canada. Their network of counsellors is designed to meet local cultural and linguistic needs, with the capacity to offer services in over 150 difference languages, as well as sign language. Using www.homeweb.ca, you have the ability to find a counsellor that meets your language needs. For sign in details, please see FAQ section called Who do I call/How do I create an account on the Homewood App?
You are eligible for 20 hours of counselling, per issue.
There are different avenues of help for people experiencing emotional stress. The decision of whether to go to a private practitioner or to access counselling through the JCP is a personal one. However, it is important to keep in mind that your JCP offers counselling for a wide range of problems, including emotional stress, and that these services are provided at no cost. When a spouse or other eligible family members accesses JCP services, confidentiality is maintained from all other family members.
Yes. You should contact the JCP to determine the most effective role you as the parent can take in addressing your child’s potential drug problem. The JCP can also help you in coping with the stress usually associated with this type of problem.
Unless required to notify parents of minors by law, the confidentiality of minors will be maintained. In most instances, the successful resolution of a minor’s problem depends on active support from the parent. Therefore, the JCP counsellor will encourage the minor to involve the parent(s).
Yes. Homewood can assist you with financial coaching, strategies to tackle debt, budgeting, financial planning and pre-retirement planning, as well as legal advisory services.
